This website is managed by the Department of Home Affairs (the Department). The Department is committed to protecting your privacy in line with our obligations under the Australian Privacy Principles (APPs) in Schedule 1 to the Privacy Act 1988 (Cth) (Privacy Act). The APPs regulate how we collect, use, store and disclose personal information, and how you may seek access to, or correction of, the personal information that we hold about you.
This notice explains why we (the Department) are collecting your personal information and how we will manage it. Further information about our personal information handling practices is available from the Department's privacy policy.
We collect limited information when you visit this website to:
This website uses third-party tools to collect information about visitor interactions for the purposes listed above.
We use Google Analytics, to understand how users are engaging with the website and help to identify issues.
To improve the experience of our website visitors, we also use cookies. Cookies are an industry standard, and are small text files that websites may place on your device when you visit the website.
This website also uses tracking pixels created by third parties, including Google, Meta and TikTok. These tracking pixels allow us to measure the effectiveness of our digital advertising and conduct user remarketing and audience targeting.
You can learn how these third-party vendors handle your personal information from their privacy policies:
When you visit our website, the following information may be logged:
Website data may also be used by employees of the Department and service providers, for example when we engage them to provide advertising services.
The data collected is aggregated and remains anonymous, meaning that information about individual users is not available.
In accordance with APP 5 of the Australian Privacy Act, we notify users about the use of cookies and provide a mechanism to withdraw or manage their consent. You can:
Note: Disabling cookies may impact certain features or functionality of the website
Aggregated data about interactions with the website may be disclosed to our employees, contractors, or service providers for the purpose for which it was collected.
Third-party providers with access to aggregated data, including Google, Meta and TikTok, store information on servers overseas. You can learn more about how these companies manage data at the links above.
Your personal information will not be disclosed to an overseas recipient without your consent, or unless permitted by APP 6 and APP 8 in Schedule 1 to the Privacy Act.
We maintain a range of physical, technical, and administrative safeguards to protect the personal information we collect and hold from loss, misuse, unauthorised access, modification, or disclosure. Our security measures include:
You can make a request for access and correction of your personal information under the Freedom of Information Act 1982 (Cth) and the Privacy Act. The Department’s Privacy Policy explains how you can seek access to the personal information that we hold about you, or how can you seek to have this information corrected.
The Department is committed to protecting the personal information with which it is entrusted in accordance with the Privacy Act. If you believe that the Department has handled your personal information in a way that breaches our obligations in the APPs, our Privacy Policy explains how you can make a complaint and how we will deal with your complaint.
Full contact details can be found on the Department’s website: www.homeaffairs.gov.au
Alternatively, you can provide feedback by: